1. Introduction Welcome to Saymama Global Food (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://saymamaglobalfood.com/ (the “Site”) and purchase our products.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect We collect personal information that you voluntarily provide to us when registering at the Site, expressing an interest in obtaining information about us or our products, or when making a purchase. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use.
- Personal Details: Name, billing address, shipping address, email address, and phone number.
- Payment Information: Payment details (such as credit card information) are collected securely by our third-party payment processors. We do not store your full payment card details on our servers.
- Account Credentials: Passwords and similar security information used for authentication and account access.
- Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our Site.
3. How We Use Your Information We use the personal information we collect for various business purposes, including to:
- Fulfill and manage your orders, payments, and returns.
- Create and manage your user account.
- Deliver targeted advertising, coupons, newsletters, and other information regarding our products.
- Provide excellent customer support and respond to inquiries.
- Improve our website, products, and overall customer experience.
- Comply with our legal and regulatory obligations.
4. Sharing Your Information We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties only in the following situations:
- Service Providers: We may share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, parcel delivery, data analysis, email delivery, and hosting services).
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable laws, governmental requests, a judicial proceeding, court order, or legal process.
5. Use of Cookies and Tracking Technologies We use cookies and similar tracking technologies to access or store information. Cookies are small data files placed on your computer or mobile device when you visit a website. We use them to keep track of your cart contents, remember your login details, and analyze site traffic to improve your shopping experience. You can choose to disable cookies through your browser settings, but this may affect how the Site functions.
6. Data Retention We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
7. Your Privacy Rights (GDPR) As our business operates in Ireland, we comply with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have the following rights:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You can request that we erase your personal data, under certain conditions.
- The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
8. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us If you have questions or comments about this Privacy Policy, your rights, or our data practices, please contact us at:
Saymama Global Food Unit 4 Gandon Cl, Clonreher, Fairgreen Co. Laois, R32 T266 Ireland Phone: 057 850 9389 Email: [email protected]